On demand
Available individually or in 10-hour packages, on-demand services help you intervene in your shop and get support exactly when you need it.
Continuous
Ongoing services support your store's performance and growth over time, with the security of always having an expert at your side.
01
Monitoring and Updating
Keep your Shopify store running smoothly with our monitoring and update service.
Includes quarterly checks of your store's health and performance, as well as proposed implementation of Shopify innovations as they're released.
Keep your Shopify store running smoothly with our monitoring and update service.
Includes quarterly checks of your store's health and performance, as well as proposed implementation of Shopify innovations as they're released.
02
Legal for eCommerce
Complete solution for legal compliance for your online store.
This service includes the creation of customized legal documents, such as the Privacy Policy and Terms and Conditions of Sale, drafted by external lawyers, including in multiple languages. Tunca also implements a cookie banner that complies with regulations and installs systems for compliance with the European Omnibus Directive.
03
Continuous Support and Application Maintenance (AMS)
The guarantee a shop needs.
The service is available for all Shopify stores created by us and for stores on which we have performed extensive technical support. It has an annual fee and guarantees SLAs for intervention, bug fixing, and dedicated support rates.
